Community events

To ease the adoption and maintenance of events I redesigned the feature guided by known customer pains.

before and after. For event managers, the creation process was streamlined by replacing the custom editor with a templated view. For event attendees, key details were front and center on a mobile-friendly page structured to feel as familiar as other event platforms.

Tools: Adobe XD, InVision
Client: ArcGIS Hub, Esri
My Role: User Interface Designer, 2018

My contributions

  • Worked with Product to understand the current and desired experience. The ‘create event’ flow offered layout customization, but that also allowed customers to override important information and added the burden of designing the page. We worked to simplify the process and make the end result attractive without the need for page design skills.
  • Evaluated ArcGIS Hub’s event feature and presented improvement opportunities to stakeholders. As someone new to the product who has also attended a lot of events, low-hanging fruit that would significantly improve the experience was easy to spot.
  • Iterated on ‘live’ (attendee view) and ‘edit’ (configuration view) user interfaces. The team replaced the page-building engine with a templated layout that was also mobile-responsive. I also advocated for a quick way to switch between live and edit views so creators could confirm any edits in the end result.

Omg. I LOVE the new events. I’m finally getting it. Seriously, I really like how its all so integrated now. And the event pages look super slick.

– Lucy C.

Read about this feature from the product blog, ArcGIS Hub Events: New Look, New Features ➔

Detailed case study

Email me for the password to read about:

  • problems
  • opportunities
  • designs we shipped
  • my reflections
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Admin onboarding
Various UI elements for the discussion feature arranged in sections to highlight each capability such as location drawing tips, pin styles for the map, and post editor.
Location-based discussions